Privacy Policy

Medasense is committed to protecting the privacy of its users. This Privacy Policy (“Privacy Policy“) describes Medasense’s policies and practices regarding its collection and use of your Personal Information, and sets forth your privacy rights.  

Our Privacy Policy explains:
If you do not agree with this Privacy Policy, do not use our services or provide Medasense with your Personal Information (as defined below).

Medasense develops innovative medical devices and applications to objectively assess physiological response to pain. Such innovative medical devices and applications provide insight throughout the pain management process, enabling clinicians to personalize and optimize analgesic treatment and pain control.

Information Collected

Please note that the scope of this Privacy Policy is limited only to information collected by Medasense through your use of its services, including information collected during events and conferences, designated to make Medasense’s services available to its customers. Additionally, some information may be automatically collected, and some is collected when you interact with our website (the “Website”). The type of information that may be automatically collected is collected through a third-party analytics service, which provides tools to automatically collect information about your use of the service. This information includes your session durations, the content you accessed on the service, your interactions and user-interface clicks with respect to such content, referring URLs, the frequency and scope of your use of the service.

Information from which you can be personally identified may also be collected, including but not limited to your name, email address, telephone number, organization, city, country and the location of the computer through which you used the Website (hereinafter: “Personal Information”). Personal Information shall be collected only if received voluntarily by you, including, without limitation, by registering or completing the contact forms available through the Website, requesting a demo and scheduling a demonstration of our devices at your facility, subscribing to our newsletter or providing us with your details in various events. If you contact us for reasons such as for a specific service, asking questions or requesting technical support, we will collect the information related to your inquiry. This may include your email address and other contact information, depending on the nature of your inquiry.

Information collected in the course of the lessons we provide:

Medasense offers some of its users the opportunity to resister and be a member of the Medasense Academy, via Medasense’s e-learning platform (the “Platform”). The Platform provides information and supporting tools for using Medasense’s products and technology. If you register to use the Platform, we will create an account for you and therefore will collect your, email, country of residence, organization and job title. Medasense uses a third-party service provider (currently we use “Lessonly”) which is an e-learning interface to operate the Platform and provide the content of Medasense’s choice to its users. Therefore, your Personal Information may be disclosed and processed by Lessonly to be provided with the Platform. When Personal Information is disclosed and processed by Lessonly, Lessonly’s privacy practices shall apply. For more information on how Lessonly will collect and process your Personal Information, please see

Use of Information

We use the personal information we collect from you for a range of different business purposes according to different legal bases of processing. We may use or process your personal information for the following purposes. One or more purposes may apply simultaneously.

1. Providing the Requested Services:

We process this information, as it is necessary for the performance of a contract with you regarding the requested services.

2. Improvement and Development of the Services:

We process this information in light of our legitimate interest in improving the services, to allow our users to have the best experience.

3. Personalize Content, Advertising and Marketing:

We process this information in light of our legitimate interest to enable easy access to information on our services and products and to personalize your experience and customize our content.

Disclosure of Information and Transfer of Data

Except as otherwise provided in this policy, we reasonably attempt to ensure that we never intentionally disclose any of your Personal Information, to any third party without having received your permission, except as provided for herein or otherwise as permitted or required under law.
We may use third-party companies and individuals to facilitate our services or any portion thereof, such as marketing, data management, analytics or maintenance services. In particular, we use Google Analytics on our Website for analytics purposes. Google Analytics set their own cookies or other identifiers on your computer, through which they can collect information about your usage of our Website. This helps us compile aggregated statistics about the effectiveness of our Website.
The above-mentioned third parties may be located in countries other than your own, and we may send them information we receive. They may have access to your Personal Information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy. In such cases, they must abide by our data privacy and security requirements, and are not allowed to use personal data they receive from us for any other purpose. When we transfer Personal Information, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your data. We will transfer Personal Information within assuring appropriate and suitable safeguards.
We may also transfer your information, including Personal Information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate changes. We may provide access to your Personal Information to our contractors who are performing services for us in connection with our Website or the services that you have requested and/or to our personnel in order to provide customer services.
Furthermore, information about you or your account may also be released in order to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if you use the Website to perform an unlawful act or omission or take any act or omission that may damage Medasense, its property and goodwill, or if there is an attempted breach of the security of the Website or a physical or property threat to you or others. The authority supervising such activities is the Israeli Privacy Protection Authority, and you have the right to file a complaint to it or any other relevant supervisory authority.

Your Rights

You have the right at any time to request to access or modify your information. To exercise these options, please contact us at
In some jurisdictions, in particular those located within the European Union (the “EU“) or within the European Economic Area (the “EEA“), you may be afforded specific rights regarding your Personal Information. Subject to such eligibility, you may have the following rights to:
Generally, with regard to information collected on our Website, Medasense is a “Data Controller”. Therefore if you wish to exercise the above mentioned rights, please contact us, and we will make our best efforts to fulfill your request.
If you wish to file a request regarding any of the above you may contact us at:


We may use “cookies” and/or other technologies or files (collectively, “cookies”) to identify how visitors make use of our Website. This aggregated tracking information may be used to help us improve and enhance the Website’s experience for all of our visitors. In addition, cookies are used for adjusting the Website to your personal preferences. Cookies contain information such as the pages you visited, the length of time you stayed on the Website, the location from which you accessed the Website and more. If you would prefer not to have cookies stored on your computer, you may modify your browser settings to reject most cookies, or manually remove cookies that have been placed on your computer. However, by rejecting the cookies, you may be unable to fully access the offerings on our Website. To find out more about cookies, visit

Opt In or Opt Out

You are always in control of your data, and if you choose to receive information from us or others, you can change your mind later. If, at any time, you would like to stop receiving such information or opt out of a feature, you may notify us by writing to  You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request. Keep in mind that we may be unable to have your information removed from the records of any third party, who has been provided with your information in accordance with this policy.

Links to Other Websites

This Website may provide links to other websites. Please be aware that these other websites are not covered under our Privacy Policy. This Privacy Policy does not cover the information practices exercised by other providers of products or services, advertisers or other websites, companies or individuals, which are not owned or controlled by Medasense. We suggest that when linking to another website, you always read that website’s privacy policy before volunteering any personally identifiable information.

Data Retention

Generally, Medasense does not retain information longer than necessary to provide its services and for its reasonable business and lawful needs. If you withdraw your consent to us processing your data, we will erase your personal data from our systems (unless the data is required for Medasense to establish, exercise or defend against legal claims or it is necessary for the performance of the requested services), and inform other relevant parties to which we have disclosed your personal data of the erasure request.

California Online Privacy Protection Act

CalOPPA requires commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers, to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. See more at:

According to CalOPPA, we agree to the following:


The CAN-SPAM Act is a Federal US law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CANSPAM, we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at

Children’s Privacy

This Website is not intended for children under the age of 16. We do not, knowingly or intentionally, collect information about children who are under 16 years of age.


Questions Regarding Our Privacy Policy

If you have any questions regarding this Privacy Policy or the practices described above, you may contact us through the contact information provided on this Website.

Revisions and Modifications to our Privacy Policy

We reserve the right to revise, amend, or modify this Privacy Policy at any time. When changing the policy, we will update this posting accordingly. Please review this Privacy Policy often so that you will remain updated regarding our current policies.

Governing Law and Jurisdiction

This Privacy Policy will be governed and interpreted pursuant to the laws of the State of Israel without giving effect to its choice of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to this Privacy Policy shall be to the competent courts in Tel Aviv, Israel, to the exclusion of any other jurisdiction.
Last updated: August 21, 2019